/* ===== TICKETS — Cards, lista e ações ===== */

.tickets-board {
  display: grid;
  grid-template-columns: repeat(auto-fill, minmax(300px, 1fr));
  gap: 1rem;
  align-items: stretch;
}

.ticket-card-wrapper {
  position: relative;
  display: flex;
  flex-direction: column;
}

/* Card base */
.ticket-card {
  background: var(--surface);
  border: 1px solid var(--border2);
  border-radius: 14px;
  overflow: hidden;
  display: flex;
  flex-direction: row;
  transition: box-shadow 0.2s, transform 0.15s;
  box-shadow: 0 1px 4px rgba(0, 0, 0, 0.05);
  width: 100%;
  flex: 1;
}

.ticket-card:hover {
  box-shadow: 0 6px 20px rgba(0, 0, 0, 0.1);
  transform: translateY(-2px);
}

.ticket-prio-stripe {
  width: 5px;
  flex-shrink: 0;
}

/* Prioridade — cores dos cards */
.ticket-card.prio-low:not(.done-card) {
  background: var(--prio-low-bg);
  border-color: var(--prio-low-border);
}

.ticket-card.prio-medium:not(.done-card) {
  background: var(--prio-medium-bg);
  border-color: var(--prio-medium-border);
}

.ticket-card.prio-high:not(.done-card) {
  background: var(--prio-high-bg);
  border-color: var(--prio-high-border);
}

.ticket-card.prio-urgent:not(.done-card) {
  background: var(--prio-urgent-bg);
  border-color: var(--prio-urgent-border);
}

.ticket-card.prio-low:not(.done-card) .ticket-prio-stripe {
  background: var(--prio-low-stripe);
}

.ticket-card.prio-medium:not(.done-card) .ticket-prio-stripe {
  background: var(--prio-medium-stripe);
}

.ticket-card.prio-high:not(.done-card) .ticket-prio-stripe {
  background: var(--prio-high-stripe);
}

.ticket-card.prio-urgent:not(.done-card) .ticket-prio-stripe {
  background: var(--prio-urgent-stripe);
  animation: urgentPulse 1.4s ease-in-out infinite;
}

/* Card concluído / arquivado */
.ticket-card.done-card,
.ticket-card.completed,
.ticket-card.archived {
  background: #f0fdf4 !important;
  border-color: #86efac !important;
}

.ticket-card.done-card .ticket-prio-stripe,
.ticket-card.completed .ticket-prio-stripe,
.ticket-card.archived .ticket-prio-stripe {
  background: #22c55e !important;
  animation: none !important;
}

.ticket-card.done-card .ticket-status-badge,
.ticket-card.completed .ticket-status-badge.completed,
.ticket-card.archived .ticket-status-badge.archived {
  background: #16a34a !important;
  color: #fff !important;
  border-color: #15803d !important;
}

/* Inner do card — layout compacto sem altura fixa */
.ticket-card-inner {
  flex: 1;
  padding: 0.85rem 1rem;
  display: flex;
  flex-direction: column;
  gap: 0;
  min-width: 0;
}

/* Área de conteúdo — sem scroll */
.ticket-card-inner .ticket-content-area {
  flex: 1;
  display: flex;
  flex-direction: column;
  gap: 0.4rem;
  min-width: 0;
  overflow: hidden;
}

/* Botões no rodapé do card compacto */
.ticket-actions-bottom {
  flex-shrink: 0;
  padding-top: 0.55rem;
  margin-top: 0.55rem;
  border-top: 1px solid var(--border);
}

/* Badges */
.ticket-badges-row {
  display: flex;
  align-items: center;
  gap: 0.5rem;
  flex-wrap: wrap;
}

.ticket-status-badge {
  display: inline-flex;
  align-items: center;
  font-size: 0.65rem;
  font-family: var(--font-mono);
  text-transform: uppercase;
  letter-spacing: 0.1em;
  padding: 0.2rem 0.6rem;
  border-radius: 4px;
  font-weight: 700;
  border: 1px solid transparent;
}

/* ── Aberto — verde mais escuro ── */
.ticket-status-badge.available {
  background: #14532d;
  color: #bbf7d0;
  border-color: #166534;
}

/* ── Em Atendimento — vermelho com bolinha pulsante rápida ── */
.ticket-status-badge.in-progress {
  background: var(--accent) !important;
  color: #fff !important;
  border-color: var(--accent2) !important;
  gap: 0.35rem;
}

.ticket-status-badge.in-progress::before {
  content: '';
  display: inline-block;
  width: 7px;
  height: 7px;
  border-radius: 50%;
  background: #fff;
  animation: livePulse 1.2s ease-in-out infinite;
  flex-shrink: 0;
}

/* ── Aguardando Informações — roxo com bolinha pulsante lenta ── */
.ticket-status-badge.waiting-info {
  background: #581c87;
  color: #e9d5ff;
  border-color: #6b21a8;
  gap: 0.35rem;
}

.ticket-status-badge.waiting-info::before {
  content: '';
  display: inline-block;
  width: 7px;
  height: 7px;
  border-radius: 50%;
  background: #e9d5ff;
  animation: slowPulse 2.8s ease-in-out infinite;
  flex-shrink: 0;
}

/* ── Em Espera — amarelo com bolinha estática ── */
.ticket-status-badge.waiting {
  background: #713f12;
  color: #fef08a;
  border-color: #854d0e;
  gap: 0.35rem;
}

.ticket-status-badge.waiting::before {
  content: '';
  display: inline-block;
  width: 7px;
  height: 7px;
  border-radius: 50%;
  background: #fef08a;
  flex-shrink: 0;
}

/* ── Concluído / Arquivado — verde ── */
.ticket-status-badge.completed,
.ticket-status-badge.archived {
  background: #22c55e20;
  color: #15803d;
  border-color: #22c55e30;
}

.ticket-status-badge.force-closed {
  background: #7f1d1d20;
  color: #991b1b;
  border-color: #b91c1c30;
}

.ticket-card.force-closed {
  opacity: 0.88;
}

.ticket-card.force-closed .ticket-prio-stripe {
  background: #b91c1c !important;
}

.ticket-card.force-closed .ticket-status-badge {
  background: #7f1d1d20;
  color: #991b1b;
  border-color: #b91c1c30;
}

body.dark-mode .ticket-status-badge.force-closed {
  background: #7f1d1d30;
  color: #fca5a5;
  border-color: #b91c1c40;
}

body.dark-mode .ticket-card.force-closed .ticket-status-badge {
  background: #7f1d1d30;
  color: #fca5a5;
  border-color: #b91c1c40;
}

/* ── Legados / Materiais ── */
.ticket-status-badge.in-analysis {
  background: #dbeafe;
  color: #1e40af;
  border-color: #bfdbfe;
}

.ticket-status-badge.requested {
  background: #f0fdf4;
  color: #166534;
  border-color: #bbf7d0;
}

.ticket-status-badge.mat-seen {
  background: #dbeafe;
  color: #1e40af;
  border-color: #bfdbfe;
}

.ticket-status-badge.mat-ordered {
  background: #f0fdf4;
  color: #166534;
  border-color: #bbf7d0;
}

.ticket-priority-badge {
  display: inline-flex;
  align-items: center;
  gap: 0.3rem;
  font-size: 0.7rem;
  border-radius: 5px;
  padding: 0.15rem 0.5rem;
  font-family: var(--font-mono);
  font-weight: 700;
}

.ticket-priority-badge.prio-low {
  background: #dcfce7;
  color: var(--prio-low-text);
  border: 1px solid #bbf7d0;
}

.ticket-priority-badge.prio-medium {
  background: #fef9c3;
  color: var(--prio-medium-text);
  border: 1px solid #fef08a;
}

.ticket-priority-badge.prio-high {
  background: #fff1e6;
  color: var(--prio-high-text);
  border: 1px solid #f97316;
}

.ticket-priority-badge.prio-urgent {
  background: #fee2e2;
  color: var(--prio-urgent-text);
  border: 1px solid #fecaca;
}

.ticket-number {
  font-family: var(--font-mono);
  font-size: 0.68rem;
  font-weight: 700;
  color: var(--muted);
  background: rgba(0, 0, 0, 0.05);
  border-radius: 4px;
  padding: 0.1rem 0.45rem;
  letter-spacing: 0.05em;
  margin-left: auto;
}

.ticket-setor-badge {
  display: inline-flex;
  align-items: center;
  gap: 0.25rem;
  font-size: 0.72rem;
  font-family: var(--font-mono);
  color: var(--muted);
  background: rgba(0, 0, 0, 0.05);
  border-radius: 5px;
  padding: 0.15rem 0.5rem;
}

/* Header e título */
.ticket-header {
  display: flex;
  justify-content: space-between;
  align-items: flex-start;
  gap: 0.5rem;
  margin-bottom: 0.6rem;
}

.ticket-title {
  font-size: 0.95rem;
  font-weight: 700;
  line-height: 1.3;
  flex: 1;
}

.ticket-actions {
  display: flex;
  gap: 0.4rem;
  flex-shrink: 0;
}

.ticket-edit-btn,
.ticket-delete-btn {
  width: 28px;
  height: 28px;
  border: 1px solid var(--border2);
  border-radius: 6px;
  background: none;
  color: var(--muted);
  font-size: 0.8rem;
  cursor: pointer;
  transition: all 0.15s;
  display: flex;
  align-items: center;
  justify-content: center;
}

.ticket-edit-btn:hover {
  border-color: var(--accent);
  color: var(--accent);
}

.ticket-delete-btn:hover {
  border-color: var(--accent3);
  color: var(--accent3);
}

.ticket-description {
  font-size: 0.8rem;
  color: var(--muted);
  line-height: 1.5;
  margin-bottom: 0.6rem;
  word-break: break-word;
}

/* Meta */
.ticket-meta {
  display: flex;
  flex-direction: column;
  gap: 0.3rem;
  font-size: 0.72rem;
  color: var(--muted);
  font-family: var(--font-mono);
  margin-top: 0.6rem;
  padding-top: 0.6rem;
  border-top: 1px solid var(--border);
}

.ticket-meta-row {
  display: flex;
  align-items: center;
  gap: 0.35rem;
  background: var(--surface2);
  border-radius: 4px;
  padding: 0.18rem 0.55rem;
}

.ticket-meta-label {
  font-weight: 700;
  color: var(--accent2);
  font-size: 0.68rem;
  text-transform: uppercase;
  letter-spacing: 0.05em;
  flex-shrink: 0;
}

/* Datas */
.ticket-dates {
  display: flex;
  flex-direction: column;
  gap: 0.2rem;
  margin-top: 0.1rem;
  padding-top: 0.5rem;
  border-top: 1px solid rgba(0, 0, 0, 0.05);
}

.ticket-date-row {
  display: flex;
  align-items: center;
  gap: 0.4rem;
  font-size: 0.72rem;
  font-family: var(--font-mono);
  color: var(--muted);
}

.ticket-date-row.started {
  color: #d97706;
}

.ticket-date-row.done {
  color: #15803d;
}

/* Anexos */
.ticket-attachments {
  margin-top: 0.5rem;
  display: flex;
  flex-wrap: wrap;
  gap: 0.3rem;
}

.ticket-attachment-chip {
  font-size: 0.68rem;
  background: var(--surface2);
  border: 1px solid var(--border2);
  border-radius: 4px;
  padding: 0.15rem 0.5rem;
  font-family: var(--font-mono);
  color: var(--muted);
}

/* Ações no fundo do card */
.ticket-actions-bottom {
  display: flex;
  gap: 0.5rem;
  flex-wrap: wrap;
}

.ticket-pull-btn,
.ticket-complete-btn,
.ticket-release-btn {
  flex: 1;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 0.35rem;
  padding: 0.5rem;
  border: none;
  border-radius: 8px;
  font-size: 0.78rem;
  font-weight: 600;
  font-family: var(--font-display);
  cursor: pointer;
  transition: all 0.2s;
  white-space: nowrap;
}

.ticket-pull-btn {
  background: var(--accent);
  color: #fff;
}

.ticket-complete-btn {
  background: #16a34a;
  color: #fff;
}

.ticket-release-btn {
  background: var(--surface3);
  color: var(--muted);
  border: 1px solid var(--border2);
}

.ticket-pull-btn:hover {
  background: var(--accent2);
}

.ticket-complete-btn:hover {
  background: #15803d;
}

.ticket-release-btn:hover {
  border-color: var(--accent3);
  color: var(--accent3);
}

.ticket-reopen-btn {
  flex: 1;
  padding: 0.5rem 0.9rem;
  background: transparent;
  border: 1px solid #2196f3;
  border-radius: 8px;
  color: #2196f3;
  font-size: 0.78rem;
  font-weight: 600;
  font-family: var(--font-display);
  cursor: pointer;
  transition: all 0.2s;
  white-space: nowrap;
}

.ticket-reopen-btn:hover {
  background: #2196f3;
  color: #fff;
}

.ticket-archive-btn {
  flex: 1;
  padding: 0.5rem 0.9rem;
  background: transparent;
  border: 1px solid var(--muted);
  border-radius: 8px;
  color: var(--muted);
  font-size: 0.78rem;
  font-weight: 600;
  font-family: var(--font-display);
  cursor: pointer;
  transition: all 0.2s;
  white-space: nowrap;
}

.ticket-archive-btn:hover {
  background: var(--muted);
  color: #fff;
}

.ticket-substatus-select {
  flex: 2;
  padding: 0.48rem 0.6rem;
  background: var(--surface);
  border: 1px solid var(--border2);
  border-radius: 8px;
  color: var(--text);
  font-family: var(--font-display);
  font-size: 0.78rem;
  font-weight: 600;
  cursor: pointer;
  outline: none;
  transition: border-color 0.2s;
}

.ticket-substatus-select:focus {
  border-color: var(--accent);
}

/* Notification badge */
.card-notif-badge {
  position: absolute;
  top: -8px;
  right: -8px;
  min-width: 22px;
  height: 22px;
  background: var(--accent);
  color: #fff;
  font-size: 0.68rem;
  font-family: var(--font-mono);
  font-weight: 700;
  border-radius: 11px;
  display: flex;
  align-items: center;
  justify-content: center;
  padding: 0 6px;
  border: 2.5px solid var(--bg);
  z-index: 20;
  animation: badgePop 0.3s cubic-bezier(0.34, 1.56, 0.64, 1);
  box-shadow: 0 2px 8px rgba(211, 47, 47, 0.5);
  pointer-events: none;
  line-height: 1;
}

/* ── LIST VIEW ── */
.tl-row-wrapper {
  position: relative;
  display: block;
}

/* Chamado acompanhado por menção — borda lateral azul */
.tl-row.tl-following {
  border-left: 4px solid #2563eb !important;
  background: #eff6ff08;
}

body.dark-mode .tl-row.tl-following {
  background: #0f1f3d18;
}

.tickets-board.list-view {
  background: var(--surface);
  border: 1px solid var(--border2);
  border-radius: 14px;
  overflow: hidden;
  box-shadow: 0 2px 12px rgba(0, 0, 0, 0.04);
}

.tl-header {
  display: grid;
  grid-template-columns: 68px 1fr 130px 130px 140px 140px 64px;
  padding: 0.7rem 1.2rem;
  background: var(--surface2);
  border-bottom: 1px solid var(--border2);
  font-family: var(--font-mono);
  font-size: 0.62rem;
  text-transform: uppercase;
  letter-spacing: 0.12em;
  color: var(--muted);
  gap: 0.75rem;
}

.tl-row {
  display: grid;
  grid-template-columns: 68px 1fr 130px 130px 140px 140px 64px;
  padding: 0.9rem 1.2rem;
  border-bottom: 1px solid var(--border);
  gap: 0.75rem;
  align-items: start;
  transition: background 0.15s;
  border-left: 4px solid transparent;
}

.tl-row:last-child {
  border-bottom: none;
}

.tl-row:hover {
  background: var(--surface2);
}

.tl-row.prio-low {
  border-left-color: var(--prio-low-stripe);
  background: transparent;
}

.tl-row.prio-medium {
  border-left-color: var(--prio-medium-stripe);
  background: transparent;
}

.tl-row.prio-high {
  border-left-color: var(--prio-high-stripe);
  background: transparent;
}

.tl-row.prio-urgent {
  border-left-color: var(--prio-urgent-stripe);
  background: transparent;
}

/* Faixa lateral = sempre prioridade (status visível no badge da coluna) */

.tl-col {
  display: flex;
  flex-direction: column;
  gap: 0.25rem;
}

.tl-num {
  align-items: center;
  justify-content: center;
}

.tl-num-badge {
  font-family: var(--font-mono);
  font-size: 0.72rem;
  font-weight: 700;
  color: var(--muted);
  background: var(--surface3);
  border: 1px solid var(--border2);
  border-radius: 5px;
  padding: 0.2rem 0.45rem;
  width: fit-content;
}

.tl-title-text {
  font-size: 0.88rem;
  font-weight: 700;
  color: var(--text);
  line-height: 1.3;
}

.tl-desc {
  font-size: 0.76rem;
  color: var(--muted);
  line-height: 1.4;
  display: -webkit-box;
  -webkit-line-clamp: 2;
  -webkit-box-orient: vertical;
  overflow: hidden;
}

.tl-attach {
  font-size: 0.7rem;
  color: var(--muted);
  font-family: var(--font-mono);
}

.tl-setor-tag {
  font-size: 0.72rem;
  font-family: var(--font-mono);
  background: var(--surface2);
  border: 1px solid var(--border2);
  border-radius: 5px;
  padding: 0.2rem 0.5rem;
  color: var(--muted);
  width: fit-content;
  white-space: nowrap;
}

.tl-prio-tag {
  font-size: 0.72rem;
  border-radius: 5px;
  padding: 0.2rem 0.4rem;
  width: fit-content;
  font-family: var(--font-mono);
  font-weight: 700;
}

.tl-prio-tag.low {
  background: #dcfce7;
  color: var(--prio-low-text);
}

.tl-prio-tag.medium {
  background: #fef9c3;
  color: var(--prio-medium-text);
}

.tl-prio-tag.high {
  background: #fff1e6;
  color: var(--prio-high-text);
}

.tl-prio-tag.urgent {
  background: #fee2e2;
  color: var(--prio-urgent-text);
}

.tl-date-text {
  font-size: 0.74rem;
  font-family: var(--font-mono);
  color: var(--text);
}

.tl-date-sub {
  font-size: 0.68rem;
  color: #d97706;
  font-family: var(--font-mono);
}

.tl-date-done {
  font-size: 0.68rem;
  color: #15803d;
  font-family: var(--font-mono);
}

.tl-date-force-closed {
  font-size: 0.68rem;
  color: #991b1b;
  font-family: var(--font-mono);
}

.tl-attendant-tag {
  font-size: 0.7rem;
  font-family: var(--font-mono);
  color: var(--muted);
  margin-top: 0.15rem;
}

.tl-empty {
  color: var(--muted);
  font-size: 0.8rem;
}

.tl-actions {
  flex-direction: row !important;
  align-items: center;
  justify-content: flex-end;
  gap: 0.35rem;
  padding-top: 0.1rem;
}

.tl-btn {
  width: 28px;
  height: 28px;
  border-radius: 6px;
  border: 1px solid var(--border2);
  background: var(--surface2);
  color: var(--muted);
  cursor: pointer;
  font-size: 0.8rem;
  display: flex;
  align-items: center;
  justify-content: center;
  transition: all 0.15s;
  flex-shrink: 0;
}

.tl-btn.edit:hover {
  border-color: var(--accent);
  color: var(--accent);
  background: var(--surface);
}

.tl-btn.del:hover {
  border-color: var(--accent3);
  color: var(--accent3);
  background: var(--surface);
}

/* Archived list */
.archived-list .tl-header.arc-header {
  grid-template-columns: 68px 1fr 110px 108px 150px 72px !important;
}

.archived-list .tl-row.arc-row {
  grid-template-columns: 68px 1fr 130px 130px 150px 72px !important;
  padding: 0.6rem 1.2rem;
  opacity: 0.88;
  border-left: 4px solid #22c55e !important;
}

.archived-list .tl-row.arc-row:hover {
  opacity: 1;
  background: #f0fdf4;
}

/* Linhas concluídas/arquivadas — borda verde independente da prioridade */
.tl-row.completed,
.tl-row.archived {
  border-left: 4px solid #22c55e !important;
  opacity: 0.88;
}

.tl-row.completed:hover,
.tl-row.archived:hover {
  opacity: 1;
  background: #f0fdf4;
}

.tl-row.tl-force-closed {
  border-left: 4px solid #991b1b !important;
  opacity: 0.88;
  background: #fff5f5;
}

.tl-row.tl-force-closed:hover {
  opacity: 1;
  background: #fef2f2;
}

body.dark-mode .tl-row.tl-force-closed {
  background: #2d0a0a;
}

body.dark-mode .tl-row.tl-force-closed:hover {
  background: #3d0f0f;
}

body.dark-mode .tl-row.completed:hover,
body.dark-mode .tl-row.archived:hover {
  background: #0d2818;
}

.tl-col.tl-arc-actions {
  flex-direction: row !important;
  align-items: center;
  justify-content: flex-end;
  gap: 0.3rem;
}

.tl-btn.arc-unarchive {
  border-color: #86efac;
  color: #15803d;
}

.tl-btn.arc-unarchive:hover {
  background: #f0fdf4;
  border-color: #22c55e;
}

.tl-btn.arc-delete {
  border-color: var(--border2);
  color: var(--muted);
}

.tl-btn.arc-delete:hover {
  border-color: var(--accent3);
  color: var(--accent3);
  background: var(--surface);
}

/* ── Card VIP — fundo preto, pulsação amarela ── */
.ticket-card.vip-card {
  background: #211f0e !important;
  border-color: #fef08a55 !important;
}

.ticket-card.vip-card .ticket-prio-stripe {
  background: #fde68a !important;
  animation: vipStripe 1.8s ease-in-out infinite !important;
}

.ticket-card.vip-card .ticket-title,
.ticket-card.vip-card .ticket-number,
.ticket-card.vip-card .ticket-meta-label {
  color: #f5f5f5 !important;
}

.ticket-card.vip-card .card-setor-tag,
.ticket-card.vip-card .card-person {
  color: #a3a3a3 !important;
}

.ticket-card.vip-card .card-meta-sep,
.ticket-card.vip-card .card-person-sep {
  color: #3a3a3a !important;
}

.ticket-card.vip-card .ticket-actions-bottom {
  border-color: #2a2a2a !important;
}

.ticket-card.vip-card .vip-badge {
  background: #3a3000;
  color: #fef08a;
  border-color: #fde04755;
}

.ticket-card.vip-card .ticket-status-badge {
  font-size: 0.6rem !important;
  padding: 0.15rem 0.45rem !important;
}

.ticket-card.vip-card .ticket-priority-badge {
  font-size: 0.6rem !important;
  padding: 0.15rem 0.4rem !important;
}

/* Badge VIP */
.vip-badge {
  display: inline-flex;
  align-items: center;
  gap: 0.25rem;
  font-size: 0.62rem;
  font-family: var(--font-mono);
  font-weight: 700;
  background: #fef9c3;
  color: #92400e;
  border: 1px solid #fef08a;
  border-radius: 4px;
  padding: 0.1rem 0.45rem;
  letter-spacing: 0.06em;
  animation: vipPulse 2s ease-in-out infinite;
  white-space: nowrap;
}

/* ── Prioridade "Sem Prioridade" ── */
.ticket-card.prio-none:not(.done-card) {
  background: var(--surface);
  border-color: var(--border2);
}

.ticket-card.prio-none:not(.done-card) .ticket-prio-stripe {
  background: var(--muted);
  opacity: 0.3;
}

.ticket-priority-badge.prio-none {
  background: var(--surface3);
  color: var(--muted);
  border: 1px solid var(--border2);
}

.tl-prio-tag.none {
  background: var(--surface3);
  color: var(--muted);
}

/* ── Merge confirm button enabled ── */
#merge-confirm-btn:not(:disabled) {
  opacity: 1 !important;
  cursor: pointer !important;
}

#merge-confirm-btn:not(:disabled):hover {
  background: var(--surface2) !important;
}

/* ── Cards de Teste ── */







/* ══════════════════════════════════════════════════════
   CARD COMPACTO — novos estilos
══════════════════════════════════════════════════════ */

/* Linha 1: status+prioridade à esquerda, ícones+número à direita */
.card-top-row {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 0.4rem;
  flex-wrap: nowrap;
}

.card-top-left {
  display: flex;
  align-items: center;
  gap: 0.35rem;
  flex-wrap: wrap;
  flex: 1;
  min-width: 0;
}

.card-top-right {
  display: flex;
  align-items: center;
  gap: 0.3rem;
  flex-shrink: 0;
}

/* Ícones extras (📎 📦 🧪) */
.card-extra-icon {
  font-size: 0.75rem;
  opacity: 0.7;
  cursor: default;
}

/* Título — 2 linhas máximo */
.ticket-title {
  font-size: 0.88rem;
  font-weight: 700;
  line-height: 1.35;
  color: var(--text);
  display: -webkit-box;
  -webkit-line-clamp: 2;
  -webkit-box-orient: vertical;
  overflow: hidden;
  margin: 0.3rem 0 0.1rem;
}

/* Linha 3: setor + tempo em aberto */
.card-meta-row {
  display: flex;
  align-items: center;
  gap: 0.35rem;
  flex-wrap: wrap;
}

.card-setor-tag {
  display: inline-flex;
  align-items: center;
  gap: 0.25rem;
  font-size: 0.68rem;
  font-family: var(--font-mono);
  color: var(--muted);
  white-space: nowrap;
}

.card-meta-sep {
  font-size: 0.65rem;
  color: var(--border2);
}

.card-time-open {
  font-size: 0.65rem;
  font-family: var(--font-mono);
  color: var(--muted);
  white-space: nowrap;
}

/* Linha 4: solicitante e atendente empilhados */
.card-people-row {
  display: flex;
  flex-direction: column;
  gap: 0.3rem;
  margin-top: 0.2rem;
}

.card-person {
  display: flex;
  flex-direction: column;
  gap: 0.15rem;
  font-size: 0.75rem;
  font-family: var(--font-mono);
  font-weight: 600;
  color: var(--text);
}

.card-person-label {
  font-size: 0.6rem;
  font-weight: 400;
  color: var(--muted);
  text-transform: uppercase;
  letter-spacing: 0.06em;
}

.card-person-label.attendant {
  color: var(--accent);
}

/* Fundo cinza somente no nome, não no label */
.card-person-name {
  background: var(--surface2);
  border-radius: 4px;
  padding: 0.15rem 0.45rem;
  width: fit-content;
}

/* ══════════════════════════════════════════════════════
   MENÇÃO @ — badge azul e faixa no topo
══════════════════════════════════════════════════════ */

.card-mention-badge {
  position: absolute;
  top: -8px;
  left: -8px;
  background: #2563eb;
  color: #fff;
  font-size: 0.62rem;
  font-family: var(--font-mono);
  font-weight: 800;
  width: 20px;
  height: 20px;
  border-radius: 50%;
  display: flex;
  align-items: center;
  justify-content: center;
  z-index: 20;
  border: 2.5px solid var(--bg);
  box-shadow: 0 2px 6px rgba(37, 99, 235, 0.4);
  animation: mentionPulse 2s ease-in-out infinite;
  pointer-events: none;
  line-height: 1;
}

@keyframes mentionPulse {

  0%,
  100% {
    box-shadow: 0 2px 6px rgba(37, 99, 235, 0.4);
  }

  50% {
    box-shadow: 0 2px 12px rgba(37, 99, 235, 0.75);
  }
}

/* Faixa azul via border-top no próprio card — não interfere no flex-row */
.ticket-card.has-mention {
  border-top: 2px solid #2563eb66 !important;
}

/* ══════════════════════════════════════════════════════
   TEMA ESCURO — tickets.css
══════════════════════════════════════════════════════ */

body.dark-mode .ticket-card:hover {
  box-shadow: 0 6px 20px rgba(0, 0, 0, 0.4);
}

/* Concluídos/arquivados */
body.dark-mode .ticket-card.done-card,
body.dark-mode .ticket-card.completed,
body.dark-mode .ticket-card.archived {
  background: #0d2818 !important;
  border-color: #166534 !important;
}

body.dark-mode .archived-list .tl-row.arc-row:hover {
  background: #0d2818;
}

/* Status badges */
body.dark-mode .ticket-status-badge.available {
  background: #14532d;
  color: #86efac;
  border-color: #166534;
}

body.dark-mode .ticket-status-badge.completed,
body.dark-mode .ticket-status-badge.archived {
  background: #22c55e18;
  color: #86efac;
  border-color: #22c55e30;
}

body.dark-mode .ticket-status-badge.requested {
  background: #0d2818;
  color: #86efac;
  border-color: #166534;
}

body.dark-mode .ticket-status-badge.mat-seen {
  background: #0f1f3d;
  color: #93c5fd;
  border-color: #1e3a5f;
}

body.dark-mode .ticket-status-badge.mat-ordered {
  background: #0d2818;
  color: #86efac;
  border-color: #166534;
}

/* Priority badges */
body.dark-mode .ticket-priority-badge.prio-low {
  background: #0d2818;
  color: #86efac;
  border-color: #166534;
}

body.dark-mode .ticket-priority-badge.prio-medium {
  background: #2a1f00;
  color: #fde68a;
  border-color: #854d0e;
}

body.dark-mode .ticket-priority-badge.prio-high {
  background: #2a1500;
  color: #fdba74;
  border-color: #c2410c;
}

body.dark-mode .ticket-priority-badge.prio-urgent {
  background: #2a0808;
  color: #fecaca;
  border-color: #991b1b;
}

body.dark-mode .ticket-priority-badge.prio-none {
  background: var(--surface3);
  color: var(--muted);
  border-color: var(--border2);
}

/* tl-prio-tag na lista */
body.dark-mode .tl-prio-tag.low {
  background: #0d2818;
  color: #86efac;
}

body.dark-mode .tl-prio-tag.medium {
  background: #2a1f00;
  color: #fde68a;
}

body.dark-mode .tl-prio-tag.high {
  background: #2a1500;
  color: #fed7aa;
}

body.dark-mode .tl-prio-tag.urgent {
  background: #2a0808;
  color: #fecaca;
}

/* Datas na lista */
body.dark-mode .tl-date-sub {
  color: #f59e0b;
}

body.dark-mode .tl-date-done {
  color: #86efac;
}

body.dark-mode .ticket-date-row.started {
  color: #f59e0b;
}

body.dark-mode .ticket-date-row.done {
  color: #86efac;
}

/* Scrollbar */
body.dark-mode .ticket-card-inner .ticket-content-area {
  scrollbar-color: #44445a transparent;
}

body.dark-mode .ticket-card-inner .ticket-content-area::-webkit-scrollbar-thumb {
  background: #44445a;
}

body.dark-mode .ticket-card-inner .ticket-content-area:hover::-webkit-scrollbar-thumb {
  background: #5a5a7a;
}

/* Botão reabrir */
body.dark-mode .ticket-reopen-btn {
  border-color: #3b82f6;
  color: #93c5fd;
}

body.dark-mode .ticket-reopen-btn:hover {
  background: #1e3a5f;
  color: #93c5fd;
}

/* Card teste no dark */
body.dark-mode

/* Número do card */
body.dark-mode .ticket-number {
  background: rgba(255, 255, 255, 0.08);
}

/* Mat badges */
body.dark-mode .mat-qty-badge {
  background: #2a1f00;
  color: #fde68a;
  border-color: #854d0e;
}

body.dark-mode .mat-date-badge {
  background: #0f1f3d;
  color: #93c5fd;
  border-color: #1e3a5f;
}

/* VIP no dark — já é escuro, leve ajuste na borda */
body.dark-mode .ticket-card.vip-card {
  border-color: #fef08a66 !important;
}

/* ══════════════════════════════════════════════════════
   FILTROS DA ABA CONCLUÍDOS
══════════════════════════════════════════════════════ */

.arc-filter-bar {
  display: flex;
  align-items: center;
  gap: 0.6rem;
  padding: 0.75rem 1.2rem;
  background: var(--surface2);
  border: 1px solid var(--border2);
  border-radius: 14px;
  margin-bottom: 0.75rem;
  flex-wrap: wrap;
  box-shadow: 0 2px 12px rgba(0, 0, 0, 0.04);
}

.arc-filter-select {
  background: var(--surface);
  border: 1px solid var(--border2);
  border-radius: 7px;
  padding: 0.35rem 0.7rem;
  font-size: 0.75rem;
  font-family: var(--font-mono);
  color: var(--text);
  cursor: pointer;
  outline: none;
  transition: border-color 0.15s;
}

.arc-filter-select:focus {
  border-color: var(--accent);
}

.arc-filter-dates {
  display: flex;
  align-items: center;
  gap: 0.4rem;
}

.arc-filter-label {
  font-size: 0.68rem;
  font-family: var(--font-mono);
  color: var(--muted);
  text-transform: uppercase;
  letter-spacing: 0.06em;
}

.arc-filter-date {
  background: var(--surface);
  border: 1px solid var(--border2);
  border-radius: 7px;
  padding: 0.35rem 0.6rem;
  font-size: 0.75rem;
  font-family: var(--font-mono);
  color: var(--text);
  cursor: pointer;
  outline: none;
  transition: border-color 0.15s;
}

.arc-filter-date:focus {
  border-color: var(--accent);
}

.arc-filter-clear {
  background: var(--surface3);
  border: 1px solid var(--border2);
  border-radius: 7px;
  padding: 0.35rem 0.7rem;
  font-size: 0.72rem;
  font-family: var(--font-mono);
  color: var(--muted);
  cursor: pointer;
  transition: all 0.15s;
}

.arc-filter-clear:hover {
  border-color: var(--accent);
  color: var(--accent);
}

.arc-filter-count {
  font-size: 0.68rem;
  font-family: var(--font-mono);
  color: var(--muted);
  margin-left: auto;
}

/* Cabeçalho ordenável */
.arc-sortable {
  cursor: pointer;
  user-select: none;
  transition: color 0.15s;
}

.arc-sortable:hover {
  color: var(--accent);
}

/* Mensagem de vazio com filtros */
.arc-empty {
  padding: 2rem;
  text-align: center;
  font-size: 0.82rem;
  font-family: var(--font-mono);
  color: var(--muted);
}

/* Ícone do calendário — forçar cor independente do color-scheme */
.arc-filter-date::-webkit-calendar-picker-indicator {
  filter: brightness(0) opacity(0.45);
  cursor: pointer;
  transition: filter 0.15s;
}

.arc-filter-date::-webkit-calendar-picker-indicator:hover {
  filter: brightness(0) opacity(0.75);
}

/* Dark mode — forçar branco */
body.dark-mode .arc-filter-date::-webkit-calendar-picker-indicator {
  filter: brightness(0) invert(1) opacity(0.45);
}

body.dark-mode .arc-filter-date::-webkit-calendar-picker-indicator:hover {
  filter: brightness(0) invert(1) opacity(0.75);
}

/* ══════════════════════════════════════════════════════
   ALTERAR PRIORIDADE NO CARD — selects lado a lado
══════════════════════════════════════════════════════ */

.ticket-actions-selects {
  display: flex;
  gap: 0.35rem;
  width: 100%;
  min-width: 0;
}

.ticket-actions-btns {
  display: flex;
  gap: 0.35rem;
  width: 100%;
  min-width: 0;
}

.ticket-prio-select {
  flex: 1;
  min-width: 0;
  padding: 0.4rem 0.35rem;
  background: var(--surface);
  border: 1px solid var(--border2);
  border-radius: 8px;
  color: var(--text);
  font-family: var(--font-display);
  font-size: 0.7rem;
  font-weight: 600;
  cursor: pointer;
  outline: none;
  transition: border-color 0.2s;
  overflow: hidden;
  text-overflow: ellipsis;
}

.ticket-prio-select:focus {
  border-color: var(--accent);
}

/* Ações do card em duas linhas quando tem os dois selects */
.ticket-actions-bottom:has(.ticket-actions-selects) {
  display: flex;
  flex-direction: column;
  gap: 0.35rem;
  width: 100%;
  overflow: hidden;
}

/* Ajustar substatus-select quando ao lado do prio-select */
.ticket-actions-selects .ticket-substatus-select {
  flex: 1;
  min-width: 0;
  font-size: 0.7rem;
  padding: 0.4rem 0.35rem;
}

/* Botões compactos na segunda linha */
.ticket-actions-btns .ticket-complete-btn,
.ticket-actions-btns .ticket-release-btn {
  flex: 1;
  min-width: 0;
  font-size: 0.72rem;
  padding: 0.4rem 0.35rem;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}

/* ══════════════════════════════════════════════════════
   DROPDOWN DE FILTRO PRINCIPAL
══════════════════════════════════════════════════════ */

.filter-dd-item {
  display: flex;
  width: 100%;
  text-align: left;
  padding: 0.65rem 1rem;
  border: none;
  background: none;
  font-size: 0.82rem;
  font-family: var(--font-display);
  cursor: pointer;
  color: var(--text);
  align-items: center;
  gap: 0.5rem;
  transition: background 0.12s;
}

.filter-dd-item:hover {
  background: var(--surface2);
}

.filter-dd-item.active {
  background: var(--surface2);
  color: var(--accent);
  font-weight: 700;
}

/* ── SLA Bar ── */
.sla-bar-wrap {
  display: flex;
  align-items: center;
  gap: 0.4rem;
  padding: 0.2rem 0.6rem;
  border-radius: 0 0 8px 8px;
  margin: 0 -1px;
}

.sla-bar-track {
  flex: 1;
  height: 3px;
  background: rgba(0, 0, 0, 0.1);
  border-radius: 2px;
  overflow: hidden;
}

.sla-bar-fill {
  height: 100%;
  border-radius: 2px;
  transition: width 1s linear, background 0.3s;
}

.sla-bar-label {
  font-size: 0.6rem;
  font-family: 'Space Mono', monospace;
  font-weight: 700;
  flex-shrink: 0;
  white-space: nowrap;
}

@keyframes slaPulse {

  0%,
  100% {
    opacity: 1;
  }

  50% {
    opacity: 0.5;
  }
}

/* ── Card Bloqueado — SLA escalado ── */
.ticket-card.sla-blocked-card {
  border-color: #b91c1c !important;
  background: #fff5f5;
}

body.dark-mode .ticket-card.sla-blocked-card {
  background: #2d0a0a;
  border-color: #991b1b !important;
}

.ticket-card.sla-blocked-card .ticket-title,
.ticket-card.sla-blocked-card .ticket-number {
  color: var(--text);
}

/* ── Botão Atribuir ── */
.ticket-assign-btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 5px;
  padding: 0.4rem 0.75rem;
  border-radius: 8px;
  border: 1px solid #3b82f6;
  background: #dbeafe;
  color: #1d4ed8;
  font-size: 0.75rem;
  font-weight: 700;
  cursor: pointer;
  transition: all 0.15s;
}

.ticket-assign-btn:hover {
  background: #3b82f6;
  color: #fff;
}

/* ── Badge Atribuído ── */
.ticket-status-badge.assigned {
  background: #dbeafe;
  color: #1d4ed8;
  border-color: #bfdbfe;
}